As the global cross-border e-commerce penetration rate continues to rise, small package express, acting as the “capillaries” connecting overseas consumers with Chinese goods, is ushering in explosive growth. According to data from the General Administration of Customs, China’s cross-border e-commerce export volume reached 2.38 trillion yuan in 2023, a year-on-year increase of 19.6%. Among them, small packages weighing less than 30kg accounted for over 60%, with an annual transport volume exceeding 12 billion items. However, the characteristics of small packages—“small volume, scattered shipments, and high frequency”—pose higher requirements for logistics timeliness, cost control, customs clearance efficiency, and full-process visualization. How to balance speed and price in international transport? How to cope with the customs clearance rules of different countries? How to allow customers to grasp package dynamics in real-time? These pain points have become key factors restricting cross-border e-commerce sellers from expanding their markets.
In recent years, overseas consumers’ reliance on “Made in China” has deepened, with a surge in small package orders for categories such as 3C electronics, clothing & home furnishings, and beauty & personal care. Especially in core markets like Europe, America, and Southeast Asia, consumer expectations for logistics timeliness have shortened from “15-20 days” to “7-10 days,” with some countries even demanding “3-5 day delivery.” Meanwhile, the unit price of small packages is relatively low, making sellers highly sensitive to logistics costs—a shipping fee difference of $5 per order could directly affect profit margins by 10%.
“We handle over 3,000 small package orders daily, and the biggest headache is balancing ‘timeliness and cost,’” said the head of a Shenzhen-based cross-border e-commerce seller in the 3C category. “Direct delivery through express companies is too expensive; using small package专线 worries us because of unstable timing and lack of guarantee for lost items. Customs clearance is even more of a ‘blind box’—sometimes packages get stuck at destination customs due to non-compliant labels, delaying things for half a month.”
Against this backdrop, freight forwarding enterprises with global resource integration capabilities and full-chain service experience are becoming the core force in solving small package express logistics problems. As an industry benchmark that has deeply cultivated the foreign trade logistics field for over a decade, Sunny Worldwide Logistics provides efficient, transparent, and reliable small package express solutions for numerous cross-border e-commerce enterprises by leveraging its global transport network, digital management systems, and the service philosophy of being “more concerned than the cargo owner.”
In the core service of small package express, Sunny Worldwide Logistics has built a full-chain closed loop from pickup to last-mile delivery. Its Express Freight Service covers not only all of China to over 200 countries and regions worldwide but also, relying on its WCA (World Cargo Alliance) membership, provides one-stop DDU (Delivered Duty Unpaid) services, helping sellers avoid destination country customs clearance risks. Crucially, Sunny Worldwide Logistics has signed long-term cooperation agreements with international express giants such as FEDEX, UPS, DHL, TNT, and EMS. Through scale advantages, it secures highly competitive contract rates—averaging 15%-20% lower than market retail prices—effectively reducing sellers’ logistics costs.
Addressing the high requirements for timeliness and tracking in small package express, Sunny Worldwide Logistics innovatively introduced an ERP-like management system that enables data sharing with customers—from order pickup, flight/schedule information, and customs clearance status to last-mile delivery, customers can view full-process nodes in real-time, truly achieving “visualized logistics dynamics.” Even more noteworthy, the company sets up exclusive early warning mechanisms for each customer. Once risks such as flight delays or customs clearance anomalies occur, the system automatically triggers an early warning and initiates emergency plans immediately. This service capability of “taking preventive measures” is the best proof of the “difference between having experience and not having experience.”
Powerful resource control is the underlying support for Sunny Worldwide Logistics’s services. The company owns a self-built logistics fleet and holds licensed standardized warehouses at core sea ports like Shenzhen; it is incomparable to “urban village small forwarders,” ensuring the efficiency and standardization of small package pickup and transshipment. At the same time, as the vice president unit of 13 freight forwarding associations, Sunny Worldwide Logistics possesses powerful foreign trade logistics coordination capabilities and can quickly mobilize global partner resources to cope with sudden situations such as seasonal warehouse explosions and capacity shortages.
“From the very first cooperation, Sunny Worldwide Logistics gave us a different feeling—they proactively helped us optimize logistics solutions and even provided real-time feedback on package dynamics outside of working hours. This service of ‘worrying more than we do’ means we no longer have to worry about logistics issues,” said a cross-border e-commerce customer who has cooperated for many years. With the service philosophy of being “more concerned than the cargo owner,” Sunny Worldwide Logistics has won the long-term trust of nearly 20 industry giants and over 100 well-known enterprises, including Huawei, Costco, and SF Express.
In terms of industry certifications, Sunny Worldwide Logistics holds endorsements from 11 associations, including WCA (World Cargo Alliance, joined in 2015), CIFA (China International Freight Forwarders Association), ISEA (International Shipping Enterprise Alliance), JC TRANS, and BNI Dingfeng Chapter, making it a veritable “regular army.” Its status as a 13-year Gold Member of Alibaba International Station further ensures transparent pricing with no hidden fees, allowing small package customers to “feel at ease and be reassured.”
The continued warming of the cross-border small package express market is driving the freight forwarding industry to upgrade towards greater professionalism and intelligence. And with its global resources, digital services, full-chain closed loop, and customer-first values, Sunny Worldwide Logistics not only solves logistics pain points for sellers but also sets a service benchmark for the industry. In the future, with the further development of cross-border e-commerce, “regular army” style freight forwarding enterprises like Sunny Worldwide Logistics will play an even more important role in global small package express logistics.
français
Deutsche
Italian
Español
русский